16 Apr 2012

Service Regardless of the Situation

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  Picture this: You work at a hotel. A man checks in to the hotel with arms in plaster casts sticking straight out from his body. Later in the day the man calls down to your desk and explains that he’s not certain how to get himself dressed for the day. What do you do? […]

31 Jan 2011

Stay Safe During the Storm: Pfister Hotel Offering Special Snow Storm Rates

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Those unlucky suburbanites stuck downtown during the looming blizzard will receive special overnight rates at all three of Marcus Hotels & Resorts’ Milwaukee properties Monday, Tuesday and Wednesday nights (Jan. 31-Feb. 2). The Pfister Hotel will be offering overnight stays for guests at a reduced price of $100. The Pfister Hotel also will be offering […]