Too Old For Santa’s Knee

The day after Thanksgiving, Santa makes an appearance at the Pfister Hotel the same evening as the annual Tree Lighting Ceremony.  That’s great, kids love the opportunity to tell the man direct what it is they wish for.  But what about everyone else?  Once you grow up you still want things.   And perhaps more than that you need someone to listen to your wistful yearnings.  For three hours I set up my typewriter in the cafe and scribed a dozen adult’s lists to Santa.

 

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The live poetry reading consisted of me reading the letter aloud to each adult once complete.
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Daughter and mother. The daughter asked for a new boyfriend with a sense of humor and the mom for a new hospital to replace the old one she currently works at.

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It took him a while, then he knew just what he wanted.

Her husband lost his voice after his recent surgery.  She misses hearing him sing.
Her husband lost his voice after a recent surgery. She misses hearing him sing.

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Her description included showing me with her hands how big she would like it to be.

 

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A father wanted a green backpack.  A couple visiting from Minnesota wanted everything from the cashews to the saws advertised in the current Blain’s Farm and Fleet catalogue. A sixty-two year old wanted another twenty years of life and world peace.  Someone else wanted “joy, peace, prosperity love and vindication.”   A woman in her early twenties told me she was like a ferret: she wanted something sparkly and shiny.

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Still, the kids could not keep away from the elf lady and her typewriter, a magical object they had never seen before, but had to photograph on mama's cell phone.
Still, the kids could not keep away from the elf lady and her typewriter, a magical object they had never seen before, but had to photograph on mama’s cell phone.

 

The parents of these kids called out to their kids, "Leave her air!  She needs air to type!"
The parents of these kids called out to them, “Leave her air! She needs air to type!”

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Service Regardless of the Situation

 

Picture this:

You work at a hotel. A man checks in to the hotel with arms in plaster casts sticking straight out from his body. Later in the day the man calls down to your desk and explains that he’s not certain how to get himself dressed for the day.

What do you do?

Concierge Roc tells the story of how he teamed up with Annie, the Pfister’s Head of Housekeeping, to satisfy the needs of a guest in a whimsically compromising situation. No matter the job at hand, they’re always glad to serve.

Click Play below or Download to listen to this brief chuckle of a story.