Anja: How long have you worked in room service?
Howard: Nine months.
Anja: What does that all entail?
Howard: Well… amenities, doing orders, and uh, being very uh… kind and gentle with guests hospitality wise. You make them feel wanted, and if they want anything, you do…
The whole hotel is my beat so I’ve got to drift.
I’ve got to find the swirled butter on the plate.
Regard this spiraled stack of paper napkins. This miniscule, considered bit of hospitality intrigues me.
I like to chase the shadows of bicyclists with my camera from…
I’m fifty-seven and one day old today.
I walk dogs.
Never mind all the bad PR that they’ve gotten
they only get nasty if you abuse them
if you train them to be killers,
to fight in the ring against other dogs
my friend and…
Concierge Peter suggests
we all need to practice
watching our surroundings
while wondering why,
or how is it like that?
To behave like the elated toddler
who discovers everything is dimensional:
it can be crawled over, pulled, pushed
bitten and unraveled to reveal
what is at the end,
We ate our last lunch together at the Pfister,
my Grandma and I
I wrote a story about it the other week,
except then I did not know it would be our last meal
when I sat next to Grandma
and we both ordered the salmon salad
Roving the lounge
I roll up to a family
with one of those dual seat strollers
and make my introduction,
“Are those two ‘youngins’ twins?”
“They are almost Irish twins,” says the mama.
I’ve never heard
of that one
what does that mean?
I am sitting at my Remington, clacking away at the lobby’s desk when a man approaches me. Chuck, a New York businessman, tells me about his mother, Anne Bernich, who served as Underwood’s Typewriter Girl of 1945. According to Chuck, “Although her typing skills were amazing, she was…
In the lounge by the fire I meet a clump of kids and their parents. There are six empty mugs of hot cocoas and the dad tells me they all came here to enjoy the holiday décor. The nearest décor (that I suddenly notice with fresh décor…
Two of my second cousins are in town
so my Grandma and Mom take us all out
to a Monday noon lunch at the Pfister café.
My cousin Courtney, lifelong Texas resident
introduces us to her new husband, Michael
who, to our collective delight is as Wisconsin as
A few weeks into December, a generous and innovative customer commissioned me to typewrite five short stories to give to their various family members on Christmas day. Being the purist that I am, I decided that all the drafts for these stories should also be crafted on a typewriter. After…
Katherine has been coming here for years
she was married for three decades
to a man who came to the Pfister to just to jog.
He died ten years ago
so, recently she asked the divine,
“could you please send me a boyfriend who does yoga?”
After she asked…
On a Friday night in December, there is man in a Santa hat having a drink with a bunch of his friends in the lounge. To make conversation I ask him why he’s got that hat on (though the reason is obvious) and one of his many friends says…
Jennifer is here. She just quit her job as the director of a troupe of tribal belly dancers. I learn that tribal belly dancing is more athletic than traditional. Apparently traditional belly dancing much more wiggly. I believe it, having taken belly dancing in college and finding it fairly impossible…
A guest in the lobby told the following story that took place over thirty years ago. He told me four other stories similar to this in the period of an hour.
I get a phone call from Short Man, he wants to see me. We were best friends in…
Debbie was working as a pastry chef when a customer came in wanting a cake like the one they saw in Martha Stewart Magazine. The customer said they’d been to every bakery in town, but no one would do it. Debbie was shocked to hear that, but the bakery…
There is a couple from Madison that comes here every year. They spend the week after thanksgiving sitting quietly side by side in the Pfister café, the wife with an unidentified electronic contraption, the husband with a book of games to solve. It is a docile, wintry afternoon, one in…
The day after Thanksgiving, Santa makes an appearance at the Pfister Hotel the same evening as the annual Tree Lighting Ceremony. That’s great, kids love the opportunity to tell the man direct what it is they wish for. But what about everyone else? Once you grow up you still…
The following people shared their Thanksgiving Plans:
Location: Artist studio
Context: One Pfister Artist Niki’s interns, Arianna spent her day crocheting condoms into upholstery for Niki’s fainting couch.
“I’m going to my fake aunt’s house. I actually met her on the bus…
The following monologue was created from a conversation I had with two women as they waited for Val to serve them some hot glog. Note: multiple voices and perspectives speak as one.
We’re not down here too often
we work in Brookfield and have clients here
Right now in the Mystery that is the Pfistery,
there is a basket out in the lobby
a tisket, a tasket of apples,
all sized small
to keep inside my blazer pocket
my pocket’s apple is named King David
cause I’m told these are King David…
Each time I go to work someone from the staff is bound to show me something.
Once, Rick the bellhop tells me about his boston terrier, Mugsy.
“She grows more and more into a creature every day, and less like a dog. She has creature tendencies.”
I am sitting in Blu by myself so that no one will distract me as I eavesdrop in on the conversations. Some old ladies are giggling about martinis. An old man is taking all the plush chairs away from my table to build a nest for all his companions. One…
One day I’m typing in the lobby when a man approaches me. He has a kind face, one that appears illuminated from within by what I’d guess to be a gentle, prolonged love relationship. He just looks easeful and friendly. He inquires as to what I’m doing…
Mauriah has asymmetrical green bangs,
but you can’t see them too well
in the shady nighttime of Blu.
She orders a moscow mule and tells me
that she felt really safe when she lived in Taiwan.
Sure, scooters and bicycles got stolen
but even then the thieves were only…
The following story was copied only by memory. Bob requested that there be no pictures taken of him or recordings of his voice. I did not have a pad to write on. This is not how I usually do things, but I liked the challenge.
Bob and his lady…