Celebrating 100 posts! Comment Lottery Winners

Thank you to everyone who participated in our comment lottery on the Pfister Blog.

We received a lot of great comments and appreciate the fantastic feedback and personal stories involving the Hotel. Julie, our Pfister Narrator was thrilled to see the great comments on her stories.

And now the winners.

  1. Sonia Zilvitis
  2. JoJo Sook
  3. Brenda Esselman
  4. Rosie
  5. Shelly
  6. Feisty pfister
  7. Tim R.
  8. Wendy
  9. Tina 2284
  10. Andy Tillman

You’ll be receiving a message shortly with instructions on how to claim your prize.

Thank you again for participating and we hope you visit us again soon and read the great stories from the hotel.

Meet ‘n Greet Monday! Do you know Jeff?

Well it’s Meet ‘n Greet Monday! While the Pfister Hotel has housed many celebrities over the years, the true stars are our staff. Every week you will meet a member of our staff, and have your chance to share your memories and interactions with them. Today, it’s the man of day is, Jeff, our Security Supervisor.

Name – Jeff

Position – Security Supervisor

How long have you worked at the Pfister Hotel? – For 19 years, since 1991.

Why do you like working at the Pfister Hotel? –  Interacting with amazing and interesting guests ~ working within a wonderfully historic building.

What’s your favorite Pfister memory? – During the Centennial event ceremony held in 1993, the GM asked me to place the cover on the time capsule in the lobby.  It’s to bad that I won’t be here on May 1, 2093 when someone opens the capsule.  Well maybe my grandsons will be here.

Tell us something we don’t know about you? – Even though I am a mere 5′ 5″ tall, I coached freshman, junior varsity, and varsity high school basketball for several years.

What is the oddest/weirdest request that you have ever gotten from a guest? – We offer in-room safes so guests can protect valuable property. They are bolted to a cabinet.  A guest asked me to move it, because he wanted more room to hang his slacks.  Needless to say, we provided him with a secondary rack.

Have you met Jeff before?  Tell us a story about meeting him.  Thank you so much for being fans of the Pfister Hotel, and look forward to a new person to meet every Monday.

Pfister Hotel’s Comment Lottery: Celebrating 100 posts!

We’ve hit a milestone; 100 blog post from the Pfister Hotel. Since its launched on August 6, 2010, our blog has been the home for the latest videos, insider stories from the Narrator, information on upcoming events and much, much more.

To celebrate, we’re holding a Pfister Hotel’s Comment Lottery!

Just make a relevant comment on any post from the Pfister Hotel and include a valid contact information on the form. From all the comments on the Pfister Blog, we’ll select ten random winners to receive a $25 Food & Beverage gift card to the Pfister Hotel.

Since its launched on August 6, 2010, we’ve been able to share great stories from within the hotel and the community.

  • 40 stories from the Pfister Narrator
  • 21 videos from the Pfister Hotel
  • 11 stories about the Artist-in-Residence
  • 2 photo galleries with behind the scene photos from the Pfister Hotel

This is your opportunity to share your thoughts with us. We encourage everyone to do so.

Details:

Who: Anyone can participate!

What: Leave us a relevant comment between now and 11:59 p.m. Wednesday, March 23.

Where: On the Pfister Blog.

How: Winner’s will be announced on the blog on Thursday, March 24 at 12:00 p.m. Following the announcement, winners will be contacted via email for additional information on how to claim their prize.

Pfister Artist-in-Residence: Dr. Jeffrey Hollander [VIDEO]

As a legacy within the Pfister Hotel, sovaldi sale Katie Musolff, pharmacy the current Artist-in-Residence, prepares her commissioned work; a portrait of Dr. Jeffrey Hollander, the Pfister’s renowned concert pianist.

Stop by Katie’s gallery inside the Pfister to check on her progress with this work of art.

Meet ‘n Greet Monday! Do you know Roc?

Well it’s Meet ‘n Greet Monday! While the Pfister Hotel has housed many celebrities over the years, the true stars are our staff. Every week you will meet a member of our staff, and have your chance to share your memories and interactions with them. Today, it’s the man of a thousand stories, Roc, one of our fine concierges.

Name – Roc

Position – Concierge

How long have you worked at the Pfister Hotel? – For 12 years, since 1998

Why do you like working at the Pfister Hotel? –  I like the opportunity to see and to have interactions with this representative selection of the world’s population – from royalty, billionaires and presidents to local families out for a special weekend to people from the street, just wandering through

What’s your favorite Pfister memory? – This could go on for pages, but I will, for the moment, mention two: 1. The evening I waltzed with Sarah, Duchess of York, from front entrance to the elevator.  2. Visiting with former UK Prime Minister Margaret Thatcher.

Tell us something we don’t know about you? – Years ago, at slow times during summer break while I was teaching, I made my living as a handwriting analyst and playing he horses at Arlington Race Track.

What is the oddest/weirdest request that you have ever gotten from a guest? – To rent a submarine, Did it too!

Thank you Roc for being a participant on Meet ‘n Greet Monday.

Have you met Roc before?  Tell us a story about meeting him.  Thank you so much for being fans of the Pfister Hotel, and look forward to a new person to meet every Monday.

Historic Lens

As promised, Amanda has forwarded the photos from her  and Dan’s photo shoot.

It’s incredible to have lived the experience with them, but then to see some of the chosen photos and the angles and moments their photographer, Chloe from Life Tree Photography captured recreates the experience in an entirely new way.

I hope that’s what the blog does. I know what it’s like to talk with guests about my little notebook, their vacation, their work, their families and traditions. I know what it’s like to say “But the Pfister is just beautiful!” But even better, experiencing it yourself and seeing the recanted tales must double the power of memory, experience and more.

Some of her photos capture only a glimpse of the hotel, which is what is so intriguing to me. The patterns on the floor stand out to me because that’s what I’m attuned to seeing. Yet, in the photo, it’s Amanda and Dan who steal the scene.

Engagement photos at the Pfister bring a Coke and a smile.
The infamous balloons--charming, but a far less glamorous photo than Chloe's.
The Pfister as backdrop for creating a memory…
The balloons we saw Dan walking down the street with weren't the important part here.

 

Seeing them in period garb also enlivens the hotel. My favorite is the photo of the pair exiting the hotel and the large revolving doors behind them. Though the photo was taken in 2011, they could have been walking out of this very same Pfister 60 years ago.

Enjoy some snippets from another perspective and relish with me what it’s like to experience the hotel twice–from different angles, through a different lens–and then come down and capture your own moments, because if you haven’t figured it out yet, there are doors and floor patterns and chandeliers aplenty for you to sneak into your memories.

Meet ‘n Greet Monday! Have you met Harold?

Well it’s Meet ‘n Greet Monday! One of our new updates for our fans.  While the Pfister Hotel has housed many celebrities of the years, the true stars are our staff. Every week you will meet a member of our staff, and have your chance to share your memories and interactions with them. The first you will meet is Harold, our Bell/Valet Captain.

Name – Harold

Position – Bell/Valet Captain

How long have your worked at the Pfister Hotel? – For 4 1/2 years, I started in 2006.

Why do you like working at the Pfister Hotel? –  First of all, just the history of the Pfister Hotel makes it a pleasure to work at.  Then, the opportunity that I have to meet all of the guests that come through the doors of the Pfister.  Lots of memories!

What’s your favorite Pfister memory? – When I had the opportunity to meet and assist with the candidates for Vice President of the United States, including then Governor Sarah Palin and Senator Joe Biden.

Tell us something we don’t know about you? – I am a big fan of country/western music, and I like to sleep with a night light on, at all times.

What is the oddest/weirdest request that you have ever gotten from a guest? – To tell people what side of the hotel would be the haunted side, but I never reveal any secrets.

Thank you Harold for being our very first “Meet ‘n Greet,” and for the great answers.

Have you met Harold before?  Tell us a story about meeting him.  Thank you so much for being fans of the Pfister Hotel, and look forward to a new person to meet every Monday.

Diamonds are Forever

In 1971 the seventh Bond film in the franchise was released, cure “Diamonds are Forever,” starring Sean Connery as the dashing British spy working for HRM Secret Service.  This film made its mark on pop culture, and will continue to do so.

A few years later in 1977, mind AAA introduced the Diamond Rating system that it would use to rate lodgings across the United States and the World.  AAA Defines a Four Diamond property as such, “these establishments are upscale in all areas. Accommodations are progressively more refined and stylish. The physical attributes reflect an obvious enhanced level of quality throughout. The fundamental hallmarks at this level include an extensive array of amenities combined with a high degree of hospitality, service, and attention to detail.” Now if that doesn’t define the Pfister, what does?

That first year The Pfister Hotel, in Milwaukee, WI won the “Four Diamond Award” and has continued to do so for the next 35 years.  Here we are in 2011 celebrating our 35th win.  The Pfister Hotel is among a very rare collection of hotels worldwide to have held this honor, consecutively, since the awards conception.  Only 14 hotels have held this record. Not only that, but the Pfister Hotel was the first in the state of Wisconsin to receive this accolade.

“This is a great honor for the hotel to receive this award, and we accept it humbly with our thoughts on the future.” says General Manager, Joe Kurth.  The entire Pfister team takes pride in the award.  Many associates helped hang the award in the entrance to the hotel just as many have helped us earn it each year.  This award wouldn’t be possible without the dedication of our staff throughout the years. Their diligence, determination, and commitment to excellence are what keeps the AAA Four Diamond award coming to the Pfister Hotel.

So at the Pfister Hotel, it seems that Diamonds are Forever, at least the ones awarded by AAA.

Joshua Wolter

Hotel Assistant Manager

Cafe at the Pfister New Menu Tasting [PHOTO GALLERY]

Chef Robert Ash took some of the Pfister staff aside to let us know of some items he is dreaming up for the new Pfister Cafe.

Have a look, see let us know what you think. Vote for your favorite items by “liking” or commenting on the image on Facebook.

We know we can hardly wait for the new cafe to open near the end of March 2011. Follow Joshua as he provides a tour of the new renovations to the cafe.

Internet Dating

I’ve been skulking around the Pfister for some time now. While I always meet great travelers, sickness the reason I’m able to engage such happy, amenable, excited people is because of the seamless service that surrounds them. My job isn’t to write about the staff, but the staff are the best kept secret at the Pfister.

When they’ve done their job well, you don’t even notice. Which is why perhaps my first question when I heard the café was closing for renovations was “what happens to the staff?” I find it worth noting that management at the hotel made a point to consider what it would mean to wait staff if they couldn’t work for six weeks. Shutting down the café was required, but shutting down the quiet magic that satisfies guests wasn’t.

The relocation to the Rouge Room meant that servers kept their hours just as much as it meant I kept my oatmeal and morning routines. In this particular moment in our culture where “the economy” and “jobs” are key words in any conversation, relocating staff rather than putting them on hold is quite notable.

But it’s not just how easy the hotel makes it for staff to feel appreciated that makes it so fun to skulk the hallowed halls of this historic hotel. It’s how well they’ve married technology to history that helps us recognize that the Pfister is paying attention in more ways than one. While at Mason Street Grill tonight, a guest was wooing a woman. Whether they were business partners, old friends reuniting or a second date, I saw the ace up his sleeve long before she did, but it didn’t make the reveal any less impressive.

“Well, do you want to eat?” he said, as they finished their cocktails. “Sure, where? We probably need a reservation to eat here,” she said.

“Yup, but I have one.” Boom. Card on the table, victory in hand.

He revealed that he just hopped online today during a dull meeting (let’s hope his boss isn’t reading) and noticed he could reserve a seat online and just did, hoping she’d like to join him.

An age-old tradition—wooing your date, paired with a modern convention—online reservations at the drop of a mouse–and here’s the secret marrying of great, invisible service setting the stage for (here’s hoping for you, man) great customer experiences.

Now that I’ve seen the cushy chairs and the heard the tales of days gone by, I’m ready to indulge in the complexities of what keeps history contemporary and service exceptional at the Pfister.