28 Apr 2012

Dancers Sparkle Across the 7th Floor

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    This weekend marks the 25th anniversary of the Wisconsin Dancesport Championships. The company has a long history with the hotel as they’ve held the annual event at the Pfister all these years. This high-heeled party brings dancers from across the country to compete at their specialized steps. It is interesting to see the […]

26 Apr 2012

Roc’s Road to Milwaukee

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There tend to be patterns of why people live where they live. Often times they got a job nearby, or that’s where they went to school, or possibly their spouse’s family is from the area. Roc is a concierge at the Pfister and his path to Milwaukee definitely did not follow any of these typical routes. […]

16 Apr 2012

Service Regardless of the Situation

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  Picture this: You work at a hotel. A man checks in to the hotel with arms in plaster casts sticking straight out from his body. Later in the day the man calls down to your desk and explains that he’s not certain how to get himself dressed for the day. What do you do? […]

10 Apr 2012

Part 2: The Talking Piano of Dr. Jeffrey Hollander

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  As mentioned in an earlier post I’ve put considerable thought toward how to chronicle Jeff, his playing, and more specifically his playing at the Pfister Hotel. There are several occasions when I’ve left the hotel and driven home in silence because after hearing him at the piano anything on the radio sounded like a […]

5 Apr 2012

Listening to Dr. Jeffrey Hollander- Part 1

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  This is the one I’ve avoided writing. The elephant in my room. The profile I’ve put off for five months while I watched and listened quietly in the background, leaning against a column with my arms crossed wondering how it happens and how to write about it. Every time I’ve listened to Dr. Jeffrey […]

3 Apr 2012

Milwaukee: The Best Deal In Chicago

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Ah, big brother Chicago. Just two hundred years ago we were part of the same Illinois territory. People come to Milwaukee for many reasons. Business. Dinner. Conventions. Celebrations. Sporting events. Art openings. Museums. Visitors ask certain key questions which lead me to conclude they’re not from Milwaukee. This line of conversation usually takes place after […]