History

The Pinecone Shaped Doorknob on the Seventh Floor

The suit store, Roger Stevens will cease to exist at the end of this month after its four decades at the Pfister. Everything is for sale.  Everything.

EverythingEverythingEverythingEverythingEverythingEverythingEverythingEverythingEverythingEverythingEverythingEverythingEverything.

EverythingEverythingEverythingEverythingEverythingEverythingEverythingEverythingEverythingEverythingEverythingEverything.

 

But NOT the elk head. That one they tell me is on loan.

I show all these manly goods to…

15 Sep 4:36 PM 0 Read More...

The Absinthe Minded Confusion Fusion

My recorder has stored a highly detailed 16 minute and 12 second description of a book this man read a couple decades ago.  It is the autobiography of Bernard Baruch, a wall street guy who hung out at the Waldorf Astoria hotel in the 1930’s.  The description would have…

04 Sep 12:17 AM 0 Read More...

This Was During The Depression

Eleanore ate salad at the Mason Street Grill last Friday,
in honor of her mother,
a woman named Blanche,
“she was a honey”
born around 1892.
When honey Blanche grew up
she worked for a time making
the most popular salads at the Pfister
so great were her salads
that…

18 Aug 2:47 PM 1 Read More...

Pineapples Visit Sauerkraut Boulevard

Mark and Delores (who have a German last name) are here from Miami. They are getting the German Milwaukee experience. They toured the Pabst Mansion, did a beer tasting and are asking who Captain Pabst (Pabst beer’s founder) was close friends with. Honestly, I don’t know.* Delores bought…

13 Jul 1:33 PM 0 Read More...

How Young Paul Got His Name

One day I plop down on the couch near a woman and her family because they look like they are having a riotous conversation and I want in.

The woman is having tea with her former boss and her children. She cackles at my idea of him as the father…

06 Jul 11:31 PM 0 Read More...

They Seem Very Busy

The woman does not want to be identified.

The woman can make you an iced coffee.

The woman frequently makes me an earl grey

with a side of questions concerning Harry Potter.

 

She first read Harry Potter as a high school student

back in her homeland, the third major…

05 Jun 11:20 AM 0 Read More...

"The Painting" By Joe

Mr. Joe Charney, Pfister lobby lounge frequent visitor, has already been written about by the two hotel narrators before me. And much of what he told me was also accurately described in those blog posts. But not everything! Here you will see why Mr. Charney needs a third story, my…

30 May 1:23 PM 0 Read More...

Tuesday Afternoon Reverie

It is 2:21 p.m. and here’s what is going down:  a recording of violin music saturates the air.  Someone walks past hauling a 2.88 (or so) foot long camcorder.  The fronds of a palm tree sensuously caress the south column.  A security guard carefully explains how…

06 May 11:03 PM 0 Read More...

Pfister Files: A Tradition of Fine Dining

Over the next few months, I will be dusting off pages from the Pfister’s history books and sharing bits of the Pfister’s prolific history. This is the third post in this series.

The Pfister Hotel was and still is a mecca of fine dining.  The holy grail? A…

25 Apr 8:45 PM 0 Read More...

Carla and Tommy

“I made a song!” she declared with a Christmas-morning smile. Dan invited her over to the piano in the lobby to play a few notes. “He knows that Jeff always plays ‘Summertime’ for me, because that’s the song my mother used to sing to me when I was…

03 Apr 10:34 PM 0 Read More...

Pfister Files: Rosemary Steinfest

Over the next few months, I will be dusting off pages from the Pfister’s history books and sharing bits of the Pfister’s prolific history. This is the second post in this series.

Rosemary Steinfest is a bona fide rock star. She was the first and still, the only…

30 Mar 3:42 PM 0 Read More...

Pfister Files: 120 Years

Over the next few months, I will be dusting off pages from the Pfister’s history books and sharing bits of the Pfister’s prolific history. This is the second post in this series.

A lot can happen in 20 years. Nipping at the heels of the 120th anniversary of…

17 Feb 9:58 AM 0 Read More...

Fred Pfister: Part 2 of 2

“My grandmother used to save this stuff and my mother was a saver too. Now that I am all alone in the house, rather than just throw it away, I wanted a way to preserve it,” Fred Pfister said about the beautiful handmade clothing his grandmother created. We couldn’t…

16 Jan 9:10 PM 0 Read More...

Fred Pfister: Part 1 of 2

A man walks into the Pfister hotel and he sees a fashion designer hard at work. This man’s name just happens to be Pfister too – no relation to the hotel. As a way to preserve the legacy of his family, he decides to donate his grandmother’s handmade clothing…

14 Jan 9:38 AM 0 Read More...

A Palace for the People

The King of Hospitality knows a thing or two about throwing a party. I, along with 500 of Mr. Marcus’s closest friends, attended a dinner celebration last week to commemorate his 50th anniversary of Pfister Hotel ownership.

Both Mayor Barrett and Governor Walker declared December 6th “Steve Marcus Day…

12 Dec 8:40 PM 0 Read More...

And So It Begins...

First day on the job as the Pfister Narrator and I feel like I’ll get used to hanging around this place pretty quickly. Greeted by the bubbly Timothy Westbrook concocting another masterpiece in his studio, I walked in on what I thought would be a quiet Sunday because of…

04 Nov 10:54 PM 0 Read More...

The Experience Only a Concierge Can Craft

 

It is the people who are the best at what they do who are the most difficult to write about. How do you document the seam which is so well constructed that it appears seamless? I’ve been trying to figure out a way to explain the concierge position…

01 May 3:46 PM 0 Read More...

Like Chocolate Cake For Breakfast

 

That’s the best way I can describe this Narrator experience. My last few posts will be going live over the next couple of days and my successor will be at work getting acquainted with the speed and rhythm of this sparkling old gal on Wisconsin Avenue. From an…

01 May 2:36 PM 0 Read More...

Dancers Sparkle Across the 7th Floor

 

 

This weekend marks the 25th anniversary of the Wisconsin Dancesport Championships. The company has a long history with the hotel as they’ve held the annual event at the Pfister all these years. This high-heeled party brings dancers from across the country to compete at their specialized…

28 Apr 10:51 PM 0 Read More...

Roc's Road to Milwaukee

There tend to be patterns of why people live where they live. Often times they got a job nearby, or that’s where they went to school, or possibly their spouse’s family is from the area.

Roc is a concierge at the Pfister and his path to Milwaukee definitely…

26 Apr 12:33 AM 0 Read More...

Service Regardless of the Situation

 

Picture this:

You work at a hotel. A man checks in to the hotel with arms in plaster casts sticking straight out from his body. Later in the day the man calls down to your desk and explains that he’s not certain how to get himself dressed for…

16 Apr 7:55 PM 0 Read More...

Part 2: The Talking Piano of Dr. Jeffrey Hollander

 

As mentioned in an earlier post I’ve put considerable thought toward how to chronicle Jeff, his playing, and more specifically his playing at the Pfister Hotel. There are several occasions when I’ve left the hotel and driven home in silence because after hearing him at the piano…

10 Apr 12:11 AM 0 Read More...

Listening to Dr. Jeffrey Hollander- Part 1

 

This is the one I’ve avoided writing. The elephant in my room. The profile I’ve put off for five months while I watched and listened quietly in the background, leaning against a column with my arms crossed wondering how it happens and how to write about it…

05 Apr 10:14 PM 0 Read More...

Milwaukee: The Best Deal In Chicago

Ah, big brother Chicago. Just two hundred years ago we were part of the same Illinois territory.

People come to Milwaukee for many reasons. Business. Dinner. Conventions. Celebrations. Sporting events. Art openings. Museums.

Visitors ask certain key questions which lead me to conclude they’re not from Milwaukee. This line…

03 Apr 9:19 PM 0 Read More...

Experiencing UW-Milwaukee's 2012 Women Leaders Conference

To my dismay I realized that the UW-Milwaukee Women Leaders Conference scheduled to take place at the Pfister Friday, March 30th was sold out. I’d hoped there was a possibility to watch from the perimeter and take in a little of the conference.

Thursday evening I was in…

01 Apr 12:00 AM 1 Read More...
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