29 Apr 2018

In and Out

In and Out

In comes a large man in a salmon-colored hoodie, pushing a stroller teeming with an explosion of baby clothes…without a baby. Out goes a blonde woman speaking to her friend in Russian. She is carrying a bouquet of yellow orchids that seem to cringe as the cold air blasts them. Out goes a boy with […]

15 Mar 2018

What Landur Gives

What Landur Gives

If you’ve been in the Lobby Lounge on an evening, and a man with a smile slow and sweet has asked if he could light your tabletop candle and refill your snack mix, you’ve met Landur. Landur is the lobby porter. This means he bustles around caring for all the details that make everyone else […]

18 Feb 2018

Keys and Characters

Keys and Characters

  He sits down at the piano gently, like it’s a sure place of rest. He wears saddle shoes, polka dotted socks and a tartan vest. His stories skip like sprightly notes, zipping you along with them until you suddenly realize that in the past few minutes, he’s referred to eleven songs and their histories, […]

15 Feb 2018

The Things They Wore

The Things They Wore

A pair of skinny jeans on a pair of skinny legs, a rolled up comic book crammed in the front pocket. A white mustache, impeccably trimmed. A hard-sided rolling bag the color of bubblegum with a furry neck pillow buttoned around the handle. A red wool sheath dress with nude pumps, accessorized with a flute […]

25 Jan 2018

Of Birthdays, Books, Cakes and Toasting to the Best Job in the World

Of Birthdays, Books, Cakes and Toasting to the Best Job in the World

I turned 35 today. My son guessed that I was now 73, so he was close. It was a delightful day, as days at the Pfister tend to be. I started with Eggs Benedict in the café. It’s one of the few meals where I’m never too full to enjoy every bite and then mop […]

19 Nov 2017

Because a Hotel Has Known You for Decades

Because a Hotel Has Known You for Decades

Mike says that ten years ago, the Pfister saved his mother-in-law’s life. His wife’s parents were celebrating their fiftieth wedding anniversary and were just about to leave the hotel to meet their family for a party when his mother-in-law suffered a heart attack in her room. Pfister staff called an ambulance and kept her calm […]